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Legal

Legal Notice

Who operates this website, who hosts it, and how to reach us.

Last updated :  ·  Lire en français

This notice provides the identification details a seller operating online in Cameroon must make easily, directly and permanently available, as required by Article 30 of Law No. 2010/021 of 21 December 2010 governing electronic commerce.

1. Operator of the website

  • Trade name: MOCLAUS COLLECTION
  • Legal name and legal form: [À COMPLÉTER / TO BE COMPLETED: legal name and legal form, e.g. sole trader (personne physique) or company]
  • Share capital (if a company): [À COMPLÉTER / TO BE COMPLETED: capital social]
  • Registered office: [À COMPLÉTER / TO BE COMPLETED: registered address]
  • Trade and Personal Property Credit Register (RCCM) number: [À COMPLÉTER / TO BE COMPLETED: RCCM number]
  • Taxpayer identification number (NIU): [À COMPLÉTER / TO BE COMPLETED: NIU]
  • VAT status: [À COMPLÉTER / TO BE COMPLETED: subject to VAT or not]
  • Publication director: [À COMPLÉTER / TO BE COMPLETED: name]
  • Email: [À COMPLÉTER / TO BE COMPLETED: contact email]
  • Phone / WhatsApp: +237 680 60 11 75
  • Data protection contact: [À COMPLÉTER / TO BE COMPLETED: DPO or privacy contact]
  • Regulated profession or special authorisation: [À COMPLÉTER / TO BE COMPLETED: none, or authority and reference]

Store hubs: Douala and Yaoundé, Cameroon.

2. Hosting and technical providers

  • Website hosting and network: Cloudflare, Inc. (Cloudflare Pages), United States.
  • Database, authentication and file storage: InsForge, hosted in the United States (US-East region).

3. Intellectual property

The site layout, texts, graphics and photographs created or commissioned by MOCLAUS COLLECTION are protected by applicable intellectual property law. Reproduction or reuse without written permission is prohibited, except for the private use of a customer, or as the law allows. [À COMPLÉTER / TO BE COMPLETED: confirm the Store holds rights or licences for every product photograph and image used]

4. Third-party brands

Any third-party brand names, logos or trademarks that may appear on the site or in product descriptions belong to their respective owners. They are used only to identify styles or to describe a product’s design. MOCLAUS COLLECTION is not an authorised retailer of, and is not affiliated with, sponsored by or endorsed by those brand owners. Unless a product page expressly says otherwise, products are not presented as original, genuine or brand-authorised items.

5. Content and liability

We take care to keep information accurate, but colours, sizes and images can differ slightly from the item received, and errors can occur. Please report any error to us. The site may be unavailable from time to time for maintenance or reasons beyond our control. This notice does not limit any right that the consumer protection law gives you.

6. Personal data and cookies

See our Privacy Policy and Cookie Policy.

7. Applicable law and disputes

This website and its use are governed by Cameroonian law, including Law No. 2011/012 of 6 May 2011 on consumer protection and Law No. 2010/021 of 21 December 2010 on electronic commerce. We encourage you to contact us first to resolve any disagreement amicably. See our Terms for the competent courts.